Welcome to Community Services Benefits Trust

 We’d like to introduce our Advisory Committee Members.

The CSBT is directed by a Board of Trustees comprised of senior executives from the sector.


These professionals bring decades of industry experience and knowledge to provide strategic focus and direction for the Trust. This allows us to deliver the very best employee benefits and stay ahead of you and your employees needs.

In addition to our Board of Trustees, we have developed Advisory Committees which consist of Key Thought Leaders from the Social Services Sector to represent their province. These thought leaders are Executive Directors, Finance, or Human Resource Professionals representing a variety of organizations just like yours. They give us valuable sector information and help us to design solutions that assist in containing costs, and allow you to keep Healthy Employees at Work!


Lorelei Martinlorelei-martin

Executive Director, D.A.R.T.S.

Lorelei began her journey in the disabilities field in 1988 working at Michener Services in Red Deer. She became the Executive Director of the Drumheller And Region Transition Society (D.A.R.T.S.) in 2000 and continues in that role today.

Lorelei holds great enthusiasm and passion for the future of Community Disability Services and her family, in particular her granddaughter!

D.A.R.T.S. is a rural community based organization that provides a diverse array of individualized support to people with disabilities and maintains a staffing component of 70 to 80 employees. D.A.R.T.S. envisions a future where all people regardless of their abilities are included, respected and valued members of their community.

Why I Chose to be on CSBT Advisory Committee?

My goal as a member of the CSBT Advisory committee is to create better workplaces in Alberta by promoting and enhancing CSBT through mutual consultation with current and potential members.


Joanne Pawelekjoanne-pawelek

Chief Executive Officer, Deaf & Hear Alberta

Joanne became the CEO of Deaf & Hear Alberta in August 2014. Prior to that, she has worked in a variety of publicly-funded agencies and non-profit organizations across Alberta for over 30 years, including Calgary Immigrant Women’s Association, Alberta Cancer Foundation, Canadian Breast Cancer Foundation – Prairies/NWT, Canadian Cancer Society – Alberta/NWT, Meals on Wheels, Calgary Catholic School District, Alberta Tobacco Reduction Alliance, the Alberta Alcohol & Drug Abuse Commission (AADAC), Health Unit Association of Alberta, and Alberta Social Services & Community Health.

She has a wealth of experience in community-based programming, client-based services, social marketing and health promotion. She is committed to establishing positive working relationships and partnerships with clients and their families, service-providers, funders, allied organizations and community groups.

Her work philosophy is grounded in the 4 ‘C’s of communication, collaboration, community and creativity! Joanne believes in “whole person care” and facilitating client engagement and satisfaction through relationship-building models of service delivery, seamless and improved access to care, and leveraging collaborative relationships.

Joanne enjoys hiking, taking music lessons, learning languages (e.g., American Sign Language and Ukrainian) and collecting Hallmark Keepsake Christmas ornaments.

Why I Chose to be on CSBT Advisory Committee?

Supporting the health and wellness of staff is an important priority for me and our organization. Even though we are a small, non-profit agency, we get top-notch service and a very affordable benefits mix from CSBT. I’ve been involved with practically every group benefits plan out there, and I can honestly say CSBT is the best. I especially appreciate how the CSBT team consistently strives to provide “best in class” service and offerings to each and every one of its member organizations, no matter the size. I’m very honoured to join the Advisory Committee and contribute what I can to ensure the continued success of CSBT.



Barb Cox-LloydBarb Cox-Lloyd

CEO of Habitat for Humanity, Saskatoon

Barb Cox-Lloyd has been the CEO of Habitat for Humanity, Saskatoon since May 2009.

Prior to joining Habitat, Barb was involved in the establishment of successful organizations and projects in Saskatchewan as a partner, advisor or volunteer for more than 25 years.

In her roles in the not for profit sector, private industry and government Barb has provided management, marketing and human resource assistance to a variety of companies and organizations.

As a small business owner, she recognized the value of social entrepreneurship for the development of community.

Barb strongly believes that working together; we can grow strong, healthy communities. She has found Habitat for Humanity Saskatoon to be a great match for her skills and values.

Habitat for Humanity provides affordable home ownership for low income families.

Why I Chose to be on CSBT Advisory Committee

I believe to retain staff and to show them how valuable they are to the organization, it is my responsibility to ensure they get the best benefit package available for a reasonable cost. This makes me a real proponent of CBST as flexibility and cost are important considerations along with personalized service.



Stephania Kostiukstephania-kostiuk

Executive Director, Ryerson School-Age Center

I have been an administrator in the non-profit child care sector in Winnipeg, Manitoba for 25 years ( half my life! )

Why I Chose to be on CSBT Advisory Committee?

My goal as an Advisory Committee member would be to provide information to Manitoba Child Care Educators and promote the CSBT as a full-service, reliable option available to insurance benefits that are currently available in our province.



Denise HouseDenise House

Human Resources Director , Community Living Elgin

A certified HR practitioner (Certified Human Resources Leader) with approximately 25 years service, Denise is the Director of Human Resources for Community Living Elgin, serving people with developmental disabilities in Elgin County, Ontario.  With a staffing pool over 250, both bargaining unit and non, her role is to oversee all aspects of human resources from recruitment and benefits, to labour relations.

A proponent of ongoing education, Denise used to teach HR programs at the local community college and now sits as Chair to the Community Committee Health Sciences and Human Services.  Currently Denise is taking an Executive Leadership Program through York (Rotmans) for her own personal growth.

In her spare time, Denise sits on several committees in the community and participates in numerous fundraising causes through run and cycle events.

Why I Chose to be on the CSBT Advisory Committee?

In these critical times of financial restraints for social services, it is imperative that as employers we continue to find the best possible solutions in order to continue to provide a competitive benefit package for employees and one that also provides good customer service to ensure employee satisfaction.

By being involved with like-minded people (social services), we can work together to ensure this happens.



Heather MooreHeather Moore


Controller, Hamilton East Kiwanis Non-Profit Homes

Heather has been employed with Hamilton East Kiwanis Non-Profit Homes Inc, for the last 22 years.  She is responsible for all financial information including pension and benefits administrations.  Heather is a  CPA, CMA. She has also had an opportunity to be the Treasurer for two other Non Profit Boards.

Why I Chose to be on CSBT Advisory Committee?

I chose to sit on the Advisory Committee in Ontario to help promote CSBT within the Non Profit Housing Sector.


Sean FerrisSean Ferris

Executive Director, Habitat for Humanity Hamilton

Sean started with Habitat for Humanity Hamilton in January of 2013 as Director of Operations, and moved to Executive Director in February of 2016. Habitat works with the community to provide transformational opportunities to families locally and abroad. After many years in for-profit organizations, he found Habitat to be a perfect fit for his values and a vehicle to put his passion to use and give back to the community.

Sean was born and raised in Hamilton where he resides today with his wife and three children.

Why I Chose to be on the CSBT Advisory Committee?

The CSBT offers a level of support to Habitat Hamilton staff that we could not otherwise afford. In the not-for-profit space we are so focused on helping others that it’s important to provide a benefits package that helps our staff take care of themselves and their families. I joined the advisory committee to work with like minded individuals to give support back to the CBST which has been such a great resource for our organization.



Michelle Palmermichelle-palmer

Executive Director , Community Living London

Michelle graduated from Fanshawe College in the Developmental Service Worker program in 1983, and then completed the Human Resource Management Certificate in 2003.  She has also completed the Queen’s University Executive Leadership Program and the Ontario Leadership Consortium on Developmental Services through the University of Delaware.

Michelle has worked for Community Living London since 1983.  She has held the positions of part time support worker, full time support staff, Supervisor, Senior Manager and is currently the Executive Director.

Michelle is also a Family Home provider for the VON, and has shared her home with Brian, a man with Down syndrome, since 1994.

Michelle currently participates in the following committees/Boards:

  • Chair of the Provincial Network on Developmental Services
  • Member of the Developmental Service Worker Advisory Committee at Fanshawe College
  • 2014 Cabinet Member for the United Way of London Middlesex

Michelle is a proud mother of 4, and grandmother of 5.

Why I Chose to be on CSBT Advisory Committee?

I was pleased to be asked to sit on the CSBT Advisory Committee as I believe this is an opportunity to influence benefits in Ontario and ensure they are responsive to our needs versus a package created by others.


Rick Arseneau  rick-arseneau


Director of Finance and Operations, The George Hull Center for Children and Families

Rick Arseneau CPA, CGA is the Director of Finance at The George Hull Centre for Children and Families, a children’s mental health centre, in Toronto. He has extensive experience in management of finance, human resource, information technology and facility management related matters. His career began in the private sector and he followed his interest in social service by moving to charitable/public sector in 1994. He has been involved at the Board level in several organizations throughout his career, facilitated courses in strategic planning for Humber Community College in Toronto, and continues to participate in continuing professional development activities.

Why I Chose to be on CSBT Advisory Committee?

I chose to be on the Advisory Committee in order to stay connected to world of benefits which I have several years of knowledge of and interest in.  I believe my skills and experience can help grow the CSBT business in Ontario Children’s Mental Health.


Steve LeighfieldSteve Leighfield

Executive Director, St. Matthews House

As Executive Director of St. Matthew’s House, Steve Leighfield oversees 75-80 staff members who provide services as diverse as child care, transitional housing, social services and programs for seniors in the Greater Hamilton area. Steve has extensive experience having worked in social and health care services for over 30 years; the last 2.5 years at St. Matthew’s House.

Why I Chose to be on CSBT Advisory Committee?

I believe that as a member of the CSBT Advisory Committee I can help provide insight and understanding of the social services sector in Ontario, particularly as we try to improve supports for staff who are faced with increasingly complex situations.


Carolyn FernsCarolyn Ferns

Public Policy and Government Relations Coordinator, Ontario Coalition for Better Child Care

Carolyn Ferns is the Ontario Coalition for Better Child Care’s Public Policy and Government Relations Coordinator. Carolyn worked for over ten years at the Childcare Resource and Research Unit, where she co-authored the Early Childhood Education and Care in Canada series. Carolyn has a Bachelor’s degree in Early Childhood Education and a Master’s degree in Early Childhood Studies. She is a member of the Board of Directors of both the Child Care Advocacy Association of Canada and the Childcare Resource and Research Unit.

Why I Chose to be on CSBT Advisory Committee?

Good benefits are so important and far too rare in the child care sector. I hope to provide advice and support to CSBT so that they can continue their wonderful work, and to promote their services to our community.



Mike WalshSteve Leighfield

Administrator, New Vision Special Care Homes Ltd.

New Vision is a licensed special care home located in Berwick, Nova Scotia. Created in 1993 the company was the vision of owners Helen and Mike Walsh. The company name reflects their perception of a new and better health care system focused on creating a loving and stable environment for people with special needs.

Why I Chose to be on CSBT Advisory Committee?

I choose to be on the CSBT Advisory Committee in Nova Scotia to help promote CSBT to our CCANS membership facilities and increase awareness of this fantastic program.


Jeff KellyJeff Kelly

Executive Director, The Flower Cart

The Flower Cart is an education and employment training provider for adults considered to have an intellectual disability or employment barrier. Jeff has been the Flower Cart’s ED since May, 2014.

Why I Chose to be on CSBT Advisory Committee?

I believe it is important for senior leaders of organizations to be advisors in such an important staff benefit. I am proud to be representing our organization in this capacity, as I believe a competitive and attractive benefits plan is crucial to attracting and retaining excellent staff.


Marty WexlerMarty Wexler

Executive Director, Community Living Centres Inc.

Community Living Centres, Inc. (CLC) was founded by Marty Wexler in 1986, to address a recognized need for quality, community-based residential services for persons with disabilities. Employing the principles of normalization and inclusion he designed and opened several small option homes and supported apartments in Halifax and Dartmouth.

Why I Chose to be on CSBT Advisory Committee?

I believe that continuity of “care givers” is essential to achieving quality care for the residents of Community Living Centres. To that end, I believe working with CSBT to be the best provider of health care and that support for our employees is vital. I further believe that being on the Advisory Committee will enable me to ensure that CSBT’s focus is on supporting a healthy work force and to enhance their environment.


Barry Jackbarry-jack-pic

Executive Director, Our Neighbourhood Living Society.

Our Neighbourhood Living Society was founded in 1994 to facilitate the need for person centered community based residential homes for children. ONLS has since grown and now has small option homes for children as well as adults. We offer other person centered living opportunities to individuals as these opportunities arise. ONLS offers our services to all of Halifax Regional Municipality.

Why I Chose to be on CSBT Advisory Committee?

It is my belief that the individuals who provide care, to our residents, need to be offered the best possible provider of health care benefits. CSBT is a provider who understands the industry in which we all work. I believe that being able to work with the Advisory Committee I will be able to participate in CSBT’s future development. Being in a leadership role I believe I have the opportunity to invite others to see the benefits of CSBT and how it too can enhance their work environments.

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