We are a non-profit trust

Formed in 2002 by a group of community service organizations leaders

Community Services Benefits Trust (CSBT)

The CSBT is a non-profit trust that was formed in January 2002 by a group of not-for-profit community service organizations. Working together, these organizations created the Trust to provide fully insured, locally accessible benefits to social service organizations.

In 2002, CSBT entered a strategic partnership with GroupHEALTH Benefit Solutions. Using GroupHEALTH’s expertise in building and supporting industry-leading employee benefits plans and harnessing the CSBT Boards’ 150+ years of combined experience running community social services agencies, CSBT has grown to over 900 agencies across Canada and represents more than 30 000 employees (plus dependents).

Administered by GroupHEALTH Benefit Solutions, the CSBT plan is delivered through a national network of Advisor Partners. Local representation allows agencies to build relationships with the Advisor Partners, providing solutions that meet the needs of each organization.

Our Key Principles

The CSBT was established on the basis of four key principles that continue to guide the Trust’s ongoing operations.

1. All plans must be available to members on a fully insured basis

Member organizations which choose the fully insured option have no financial liability associated with the plan’s financial successes or challenges. These member agencies’ only financial requirements are to pay their monthly premiums.

2. The program engages and consults with participating agencies

The CSBT has regular communication with member agencies and provides participating organizations with opportunities to provide feedback.

3. The program has no operational requirements

As a non-profit trust, the CSBT does not directly employ staff or own buildings. To meet this mandate, the CSBT has outsourced the delivery of the plan to GroupHEALTH Benefit Solutions and their national network of Advisor Partners.

4. All CSBT benefit plans shall be delivered through CSBT Board certified insurance experts

The CSBT utilizes the GroupHEALTH network of Advisor Partners to deliver person-centered services to community service organizations across Canada.

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