Skip to content
AdobeStock 372451071 new2

Supporting Healthy Employees at Work Since 2002

Coverage You Can Count On

Flexible Group Benefits Plans That Grow With You

With roots in the community services industry, and the trust of over 2,000 organizations from all across Canada, our team makes navigating coverage options simple and seamless. We’re here to enhance employee well-being with group benefits solutions that align with your vision, fit into your budget, and evolve as you do.

nurse helping man in wheelchair

CSBT is dedicated to simplifying benefits and supporting your mission, delivering plans designed specifically for the needs of non-profit organizations.

Employee Benefits, Made Simple

Checkmark over a pencil icon

Tailored Coverage

Specializing in benefits for community services organizations, CSBT offers a full-range of group benefit options to accommodate your unique needs and budget.

Magnifying glass with a heart in the middle icon

Holistic Benefits Support

CSBT manages all aspects of the benefits journey—from enrolment and implementation, to day-to-day support and annual renewals—providing reliable, hands-on assistance every step of the way.

Piggybank icon

Budget-Friendly Options

By leveraging CSBT’s buying power, organizations of every size can unlock valuable cost-saving products and services while tapping into a robust network of resources.

Starting is Easy

Quick, User-Friendly Online Enrolment

Our online enrolment process is simple and stress-free. Wave goodbye to stacks of overwhelming paperwork and hello to a digital approach that’s smooth and simple to navigate. Employees can set up their account in just a few clicks, making onboarding and enrolment easier than ever.

lady using laptop

Our Association Partnerships

CSBT is proud to support the following industry associations:

Hear From Our Clients

Discover why over 2,000 organizations trust CSBT

Curious about what a collaboration with our unique program could look like? Tune in to our client video testimonials to hear how our services have made a difference in community organizations across the country.

Liz Barnett 380px

Liz Barnett

Chair, CSBT Board of Trustees

Message From Our Board Chair

Supporting Others is What We Do Best

For more than two decades, the CSBT has been providing employee benefit plans to Canadian organizations that focus on supporting the most vulnerable people in our society. Through the ongoing partnership with GroupHEALTH Benefit Solutions (CSBT’s third-party administrator) we’ve been able to deliver the best products, services, and education to more than 2,000 agencies from coast to coast, supporting more than 50,000 employees and their families.

Client Testimonials

  • Responsive Support and Expert Disability Management

    One of the greatest benefits we have found is the responsiveness—if we have any issue or challenge, their team responds immediately and will either walk us through the problem, or simply fix it for us.

    We have also appreciated the access to DMI—the Disability Management Institute—this has provided us with third-party support when looking at disability claims, and has reduced our long-term disability claims and costs.

    Michelle Palmer

    Executive Director

    Community Living London (Ontario)

  • Affordable Health Benefits and Prompt Service

    CSBT offers affordable health benefits and their online claims submissions system is easy to use. Prompt service and reimbursement. I’ve always been happy that we’re with CSBT.

    Ronda Kellington

    Executive Director

    Acupuncture Canada (Ontario)

  • Customized Employee Benefit Plans With Reasonable Premiums

    I was looking for a better plan for the staff; a plan that included the “something” that had previously been missing. What was presented to me, when I was done customizing it (this is an important aspect), was a medical benefit plan that answered my staff’s needs. It had slightly more benefits for slightly lower premiums. I was impressed. The CSBT team can customize a plan that supports your group for a reasonable premium.

    Rita Ebbett-McIntosh

    Executive Director

    CIEVA (New Brunswick)

  • Quality Service Delivered With Integrity

    My organization, a small charity supporting university students with disabilities, just joined CSBT. So far, I’ve been blown away by the quality of service – not to mention the incredible benefits being provided at such a reasonable cost.

    Receiving this annual report, and hearing how seriously the Board of Trustees is taking its governance role, makes me feel even better about our decision to change benefit providers. In particular, knowing that the Board of Trustees has 1) adopted Policy Governance, and 2) has made ADEI an explicit priority, makes me extremely proud to be part of CSBT. I’m looking forward to engaging in upcoming ownership linkage activities.

    Chris Bell

    Executive Director

    Integrated Post-Secondary Education Society of Alberta