FAQ
Your Questions About Employee Benefits, Answered
Questions About Benefits & Plans
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Investing in your team’s well-being helps create a more engaged, motivated, and productive workplace. Our group benefits solutions are designed holistically, helping you attract top-tier talent and boost employee resilience.
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Yes! Our buying power allows even smaller organizations to access high-quality, cost-effective benefits, ensuring every team—big or small—has the comprehensive coverage they deserve.
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CSBT offers a full range of group benefits to cover nearly every aspect of health and well-being. We offer everything—from Prescription Drug Coverage, Dentalcare Insurance, and Vision Care—to Healthcare Spending Accounts, Emergency Travel Coverage, Gender Affirmation Coverage and Employee Disability Plans. Visit our Benefits & Plans page to explore a complete list of our offerings.
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Our plans are built with the flexibility to suit organizations—and budgets—of all sizes. We know every dollar matters, so our plans focus on maximizing value while keeping costs manageable.
CSBT is dedicated to simplifying benefits and supporting your mission, delivering plans designed specifically for the needs of non-profit organizations.
Other Frequently Asked Questions
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Our state-of-the-art online system enables employees to submit claims and receive reimbursements quickly and easily, with full transparency along the way.
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We take a proactive approach, balancing cost-containment strategies with quality coverage to keep benefits affordable and sustainable—so your organization can provide lasting support to employees.
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Your benefits plan evolves with you! Our flexible options allow you to adjust coverage as your organization grows, ensuring ongoing support for your team’s changing needs.
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We know that long-term disability claims can be overwhelming and complex to navigate; that’s why we’ve partnered with Disability Management Institute (DMI), giving our members the option to receive professional end-to-end assistance with disability claim management.
Recent News
March 3, 2025
Why Benefits Designed for Community Organizations Matter
Community organizations are the backbone of our society, driving meaningful change and supporting those who need it most
February 27, 2025
Best practice in disability management
As Chair of the Board of Trustees of CSBT, I’m excited to bring news of where we’re at in supporting employees to be
January 1, 2022
Twenty Years of CSBT
This year marks the 20th anniversary of Community Services Benefits Trust! On January 1, 2002, we launched with only eig